3CX MyPhone Overview – Video
3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10′s user portal, 3CX MyPhone.
3CX MyPhone is a web based utility that allows you to manage your extension with a few mouse clicks rather than via a cryptic and limited phone interface. Features include being able to:
- See status/presence of other users
- Launch calls from a web page, or CRM application
- Transfer calls to other users
- Divert calls to voice mail
- Monitor queue calls
- See missed, inbound and outbound calls
- Create and manage conference calls
- Configure call forwarding options when away or out of the office