3CX MyPhone Overview – Video

 
 

3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10′s user portal, 3CX MyPhone.

3CX MyPhone is a web based utility that allows you to manage your extension with a few mouse clicks rather than via a cryptic and limited phone interface. Features include being able to:

  • See status/presence of other users
  • Launch calls from a web page, or CRM application
  • Transfer calls to other users
  • Divert calls to voice mail
  • Monitor queue calls
  • See missed, inbound and outbound calls
  • Create and manage conference calls
  • Configure call forwarding options when away or out of the office